Prescriptions
Ordering repeat prescriptions
We are keen to avoid paper based repeat prescription ordering to reduce infection risk:
- Ideally order through the NHS Wales App, which allows you to see your current repeat list.
- The NHS Wales App is going to replace My Health Online. If you already have a My Health Online account, you can still it to order your prescriptions for the time being.
- Or order through your nominated pharmacy.
- Please nominate a pharmacy, so we can send your prescription direct to them (you can do this via surgery reception or ask your pharmacy to let us know).
Allow at least 2 working days for your prescription to be processed. If it is after 3pm, allow 3 working days.
If you want a prescription for anything not on the repeat order form, then you must discuss this with the doctor. Any requests for medication not on the repeat order form will not be processed.
Forgot your Medication?
We understand it happens! But forgotten or misplaced medication is notusually a GP emergency.
Most pharmacies can provide an emergency supply of your regular medication. Please contact your usual pharmacy first.
What is an Urgent Prescription?
An urgent prescription is only needed when missing a dose could be harmful to your health. Examples of urgent medications:
• Insulin
• Antiepileptic medication
• Medication for serious mental health conditions
• Emergency contraception
If you're unsure, please call us and a member of our team will advise you.
Sick Day Rules
Taking certain medicines when you are dehydrated or very unwell can result in you developing a more serious illness. This is because they can increase the risk of dehydration and lead to potentially serious side effects. This is known as Medicine Sick Day Rules. These medicines should be temporarily stopped if you are at risk of becoming dehydrated with any of the following:
- Vomiting or diarrhoea (unless only minor)
- Fevers, sweats or shaking
You can restart the medication after 24 to 48 hours of eating and drinking normally. Do not take extra for missed doses.
Questions about your prescription?
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Common Ailment Scheme (pharmacy)
Your pharmacist can provide free confidential advice and free treatment for a number of common health problems without you having to make an appointment to see your GP.
Click here for more information.
Common ailments include: Acne, Athletes Foot, Backache (acute), Chickenpox, Cold sores, Colic, Conjunctivitis, Constipation, Dermatitis (dry skin), Diarrhoea, Dry eye, Haemorrhoids, Hay fever, Head lice, Indigestion, Intertrigo, Ingrowing toenail, Mouth Ulcers, Nappy rash, Oral thrush, Ringworm, Scabies, Sore throat, Teething, Threadworm, Vaginal thrush, Verruca.
Page created: 18 October 2023