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You must wear a face covering when visiting the surgery

Covid-19 Vaccine - update 03/06/21

Cardiff and Vale Health Board have now arranged appointments for all of the adult population aged 18 and over to receive their first vaccine.

If you have been missed, or your contact details are not up to date, please complete their Leave Nobody Behind form or call the booking line on 02921 841234 so they can get you booked in.


If you are unable to attend your appointment please complete our reschedule form or call the Health Board on 02921 841234 to cancel so they can offer the slot to someone else. 



Everyone who has had the first dose of Pfizer will now receive their second dose between 4 and 12 weeks which is in line with the MHRA guidancePfizer is being delivered at the Splott Mass Vaccination Centre.

Oxford AstraZeneca

Oxford AstraZeneca has been delivered by GP Practices since December and Mass Vaccination Centres in Pentwyn, Bayside and Barry.

Second doses of Oxford AstraZeneca currently remain at 11 weeks. All appointments are auto scheduled and depending which priority group you are in you will either be invited by your GP Practice or Health Board.

Please remain patient while we work through the priority groups and try to keep phone lines free unless we ask you to contact us.

Getting Help for your Condition

111 Wales

This web site has lots of useful medical information including guidance on which NHS service you need.

Common Ailments Scheme from your Pharmacy

Pharmacists in Wales can now provide treatment for many common ailments free of charge. More info - English - Cymraeg

Eye Health Examination Wales

Most opticians in Cardiff now offer free assessments for eye problems that need urgent attention.  Just ring your local optician. More information.

In-House Physio and Mental health Advice

Ask our reception to book you a phone appt. with our physio for all musculoskeletal problems or with our Mental Health Liaison Practitioner for any mental health problems.


Use the e-consult web service to send messages to the staff and doctors at this surgery. It is suitable for non-emergency problems that might be manageable without a face-to-face appointment, including administrative issues, queries about medications, requests for repeat sick notes and skin lesions (you can attach a photo to e-consults). It will save you from queuing on the phone and helps the doctors and nurses work more efficiently. E-consult is open during surgery hours. Click here for e-consult. NB. We are under great pressure currently, so we may take longer than is indicated in the graphic below.

contact your doctors online and get a response by the end of the next working day

General Health Information and Links are at the bottom of this page

Covid-19 new coronavirus

Surgery Services FAQ

See the Welsh Government site or UK government site for the latest national information.

Repeat Prescriptions

We are very keen to avoid paper based repeat prescription ordering currently, due to potential infection risk. Ideally order via My Health Online. The next best option is online via your pharmacy if they offer this service. As a last resort, we will take repeat prescription requests by phone or fax.

Please nominate a pharmacy to receive your prescription

Keep Wales safe: Welsh Government advice

  • always observe social distancing
  • wash your hands regularly
  • if you meet another household, outside your extended household, stay outdoors
  • work from home if you can

Stay at home if you or anyone in your extended household has symptoms.

Self-isolation: stay at home guidance for households with possible coronavirus


The most important symptoms of coronavirus (COVID-19) are recent onset of one or more of the following:

  • new continuous cough
  • high temperature
  • loss of or change to your normal sense of smell or taste (anosmia)

New March 2021

The Cardiff and Vale Test, Trace, Protect Service is now also advising that you should book a test if you start to experience any of the following symptoms: fatigue, myalgia (muscle ache or pain), a sore throat, a headache, sneezing, a runny nose, a loss of appetite, nausea, vomiting, or diarrhoea.

These are in addition to the three most common symptoms of Covid-19: a fever, a new continuous cough or a loss/change of taste and smell.

For most people, coronavirus (COVID-19) will be a mild illness. However, if you have any of the symptoms above you must self-isolate at home and arrange to have a test to see if you have COVID-19

Main Messages

If you  have symptoms of coronavirus illness (COVID-19), however mild, OR you have received a positive coronavirus (COVID-19) test result, the clear medical advice is to immediately self-isolate  at home for at least 10 days from when your symptoms started.  Do not go to a GP surgery, pharmacy or hospital. You should arrange to have a test to see if you have COVID-19.

Following a positive test result, you will be contacted by a contact tracer on behalf of the NHS Wales Test, Trace, Protect service. You will only be contacted after you have had a positive test.

After 10 days, or longer, if you still have symptoms other than cough or loss of or change to  sense of smell or taste, you must continue to self-isolate until you feel better. You do not need to continue to self-isolate if you only have a cough or loss of smell or taste after 10 days, as these symptoms can last for several weeks after the infection has gone. See the ending isolation section below for more information.

If you live with others and you are the first in the household to have symptoms of coronavirus (COVID-19), then you must stay at home for at least 10 days. All other household members who remain well must stay at home and not leave the house for 10 days. The 10-day period starts from the day when the first person in the house became ill. 

Staying at home for 10 days will greatly reduce the overall amount of infection the household could pass on to others in the community.

If anyone else in the household starts displaying symptoms, they  must stay at home for at least 10 days from when the symptoms appeared, regardless of what day they are on in the original 10 day isolation period. The ending isolation section below has more information.

If you have symptoms, you should stay as far away from other members of your household as possible. It is especially important to stay away from anyone who is at risk or extremely vulnerable (shielding) with whom you continue to share a household.

Reduce the spread of infection in your home by washing your hands regularly for 20 seconds, each time using soap and water, or use hand sanitiser, and cover coughs and sneezes.

If you feel you cannot cope with your symptoms at home, or your condition gets worse, or your symptoms do not get better after 10 days, then use the NHS 111 Wales online coronavirus service. If you do not have internet access, call NHS 111 Wales. For a medical emergency dial 999.

If you develop new coronavirus (COVID-19) symptoms at any point after ending your first period of isolation (self or household) then you must follow the same guidance on self-isolation again.  Read ending self-isolation and/or household-isolation) for further information.

The surgery - emergency status

12th March 2020 onwards. GP services are very limited, mainly for medically urgent problems and conducted remotely whenever possible to reduce infection risk.

Please read the NHS Wales 111 web site for self-help on managing common ailments. Most acute illnesses will get better by themselves with self-care. The GPs cannot treat Covid-19, as no medicines are proven to help it. Most patients will have mild symptoms. If you have severe Covid-19 symptoms and think you might need hospital admission, ring 111 (this will only apply to a small proportion of those with Covid-19). Patients seeking GP help for non-Covid-19 problems that are medically urgent should contact reception before attending the surgery. Requests for surgery appointments and home visits are likely to be screened via a phone call from a doctor or nurse, who will decide if a face-to-face consultation is needed and, if so, where it will be held. We are NOT able to deal with minor or self-limiting problems while the Covid-19 emergency continues.

Please bear with us during this difficult time! We have already had several clinicians from this practice self-isolating and unable to see patients.

Surgery emergency service FAQ

NHS Direct Wales Online Covid-19 Coronavirus Symptom Checker

Social Distancing

The Government are advising those who are at increased risk of severe illness from coronavirus (COVID-19) to be particularly stringent in following social distancing measures.
This group includes those who are:

  • aged 70 or older (regardless of medical conditions)
  • under 70 with an underlying health condition listed below (ie anyone instructed to get a flu jab as an adult each year on medical grounds):
  • chronic (long-term) respiratory diseases, such as asthma, chronic obstructive pulmonary disease (COPD), emphysema or bronchitis
  • chronic heart disease, such as heart failure
  • chronic kidney disease
  • chronic liver disease, such as hepatitis
  • chronic neurological conditions, such as Parkinson’s disease, motor neurone disease, multiple sclerosis (MS), a learning disability or cerebral palsy
  • problems with your spleen – for example, sickle cell disease or if you have had your spleen removed
  • a weakened immune system as the result of conditions such as HIV and AIDS, or medicines such as steroid tablets or chemotherapy
  • being seriously overweight (a body mass index (BMI) of 40 or above)
  • those who are pregnant

Travel Plans

If you are concerned about a forthcoming trip, see the Foreign And Commonwealth Office advice here. The doctors at the surgery cannot give personal travel advice in relation to the coronavirus and are not able to write letters or fill in forms for travel insurance claims where concern about Covid-19 or self-isolation are the reasons for cancellation.

About Us

We are a long-established NHS General Practice in the heart of Llanishen Village, North Cardiff.

The practice is run by four doctors in partnership. We also have several other regular doctors and three practice nurses, plus a healthcare assistant.  

Attached staff include phlebotomists, community nurses, midwife, health visitor and counsellors.

We aim to provide friendly, evidence-based medical care for all the family, and we consistently achieve excellent results in the NHS quality and outcomes framework.

Both English and Welsh are spoken.

Our building is purpose-built and designed with full facilities for the disabled. There is a small patients' car park next to the surgery and a larger free public car park in the village (behind the church)

From Gabalfa Interchange and moving East, our practice area is bounded by the A48M, Cyncoed Road, Hollybush Road, Glyn Coed Road in Pentwyn, Ty Draw Road in Lisvane; it then extends North as far as the crossroads in Rudry. To the West, our boundary is defined by the Coryton Interchange and the A470.

Click here for a Google map showing the practice area


(Site updated 03/06/2021)
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