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General Health Information and Links are at the bottom of this page

Covid-19 new coronavirus

We request that all patients wear a face covering when attending the surgery (please bring your own)

Surgery Services FAQ

See the Welsh Government site or UK government site for the latest national information.

Repeat Prescriptions

To minimise the need to visit the surgery in person, please nominate a pharmacy to receive your prescription and order online or through them if possible.

We are very keen to avoid paper based repeat prescription ordering currently, due to potential infection risk. Ideally order via My Health Online. The next best option is online via your pharmacy if they offer this service. As a last resort, we will take repeat prescription requests by phone or fax.

Keep Wales safe: Welsh Government advice

  • always observe social distancing
  • wash your hands regularly
  • if you meet another household, outside your extended household, stay outdoors
  • work from home if you can

Stay at home if you or anyone in your extended household has symptoms.

Self-isolation: stay at home guidance for households with possible coronavirus

Symptoms

The most important symptoms of coronavirus (COVID-19) are recent onset of one or more of the following:

  • new continuous cough
  • high temperature
  • loss of or change to your normal sense of smell or taste (anosmia)

For most people, coronavirus (COVID-19) will be a mild illness. However, if you have any of the symptoms above you must self-isolate at home and arrange to have a test to see if you have COVID-19

Main Messages

If you  have symptoms of coronavirus illness (COVID-19), however mild, OR you have received a positive coronavirus (COVID-19) test result, the clear medical advice is to immediately self-isolate  at home for at least 7 days from when your symptoms started.  Do not go to a GP surgery, pharmacy or hospital. You should arrange to have a test to see if you have COVID-19.

Following a positive test result, you will be contacted by a contact tracer on behalf of the NHS Wales Test, Trace, Protect service. You will only be contacted after you have had a positive test.

After 7 days, or longer, if you still have symptoms other than cough or loss of or change to  sense of smell or taste, you must continue to self-isolate until you feel better. You do not need to continue to self-isolate if you only have a cough or loss of smell or taste after 7 days, as these symptoms can last for several weeks after the infection has gone. See the ending isolation section below for more information.

If you live with others and you are the first in the household to have symptoms of coronavirus (COVID-19), then you must stay at home for at least 7 days. All other household members who remain well must stay at home and not leave the house for 14 days. The 14-day period starts from the day when the first person in the house became ill. See the explanatory diagram for further information.

Staying at home for 14 days will greatly reduce the overall amount of infection the household could pass on to others in the community.

If anyone else in the household starts displaying symptoms, they  must stay at home for at least 7 days from when the symptoms appeared, regardless of what day they are on in the original 14 day isolation period. The ending isolation section below has more information, and see the explanatory diagram.

If you have symptoms, you should stay as far away from other members of your household as possible. It is especially important to stay away from anyone who is at risk or extremely vulnerable (shielding) with whom you continue to share a household.

Reduce the spread of infection in your home by washing your hands regularly for 20 seconds, each time using soap and water, or use hand sanitiser, and cover coughs and sneezes.

If you feel you cannot cope with your symptoms at home, or your condition gets worse, or your symptoms do not get better after 7 days, then use the NHS 111 Wales online coronavirus service. If you do not have internet access, call NHS 111 Wales. For a medical emergency dial 999.

If you develop new coronavirus (COVID-19) symptoms at any point after ending your first period of isolation (self or household) then you must follow the same guidance on self-isolation again.  Read ending self-isolation and/or household-isolation) for further information.

The surgery - emergency status

From Thursday 12th March onwards, the surgery is no longer booking any non emergency appointments and we will be cancelling most existing pre-booked appointments by text message.

Please read the NHS Wales 111 web site for self-help on managing common ailments. Most acute illnesses will get better by themselves with self-care. The GPs cannot treat Covid-19, as no medicines are proven to help it. Most patients will have mild symptoms. If you have severe Covid-19 symptoms and think you might need hospital admission, ring 111 (this will only apply to a small proportion of those with Covid-19). Patients seeking GP help for non-Covid-19 problems that are medically urgent should contact reception before attending the surgery. Requests for surgery appointments and home visits are likely to be screened via a phone call from a doctor or nurse, who will decide if a face-to-face consultation is needed and, if so, where it will be held. We are NOT able to deal with minor or self-limiting problems while the Covid-19 emergency continues.

Please bear with us during this difficult time! We have already had several clinicians from this practice self-isolating and unable to see patients.

Surgery emergency service FAQ

NHS Direct Wales Online Covid-19 Coronavirus Symptom Checker

Social Distancing

The Government are advising those who are at increased risk of severe illness from coronavirus (COVID-19) to be particularly stringent in following social distancing measures.
This group includes those who are:

  • aged 70 or older (regardless of medical conditions)
  • under 70 with an underlying health condition listed below (ie anyone instructed to get a flu jab as an adult each year on medical grounds):
  • chronic (long-term) respiratory diseases, such as asthma, chronic obstructive pulmonary disease (COPD), emphysema or bronchitis
  • chronic heart disease, such as heart failure
  • chronic kidney disease
  • chronic liver disease, such as hepatitis
  • chronic neurological conditions, such as Parkinson’s disease, motor neurone disease, multiple sclerosis (MS), a learning disability or cerebral palsy
    diabetes
  • problems with your spleen – for example, sickle cell disease or if you have had your spleen removed
  • a weakened immune system as the result of conditions such as HIV and AIDS, or medicines such as steroid tablets or chemotherapy
  • being seriously overweight (a body mass index (BMI) of 40 or above)
  • those who are pregnant

Travel Plans

If you are concerned about a forthcoming trip, see the Foreign And Commonwealth Office advice here. The doctors at the surgery cannot give personal travel advice in relation to the coronavirus and are not able to write letters or fill in forms for travel insurance claims where concern about Covid-19 or self-isolation are the reasons for cancellation.





About Us

We are a long-established NHS General Practice in the heart of Llanishen Village, North Cardiff.

The practice is run by four doctors in partnership. We also have several other regular doctors and three practice nurses, plus a healthcare assistant.  

Attached staff include phlebotomists, community nurses, midwife, health visitor and counsellors.

We aim to provide friendly, evidence-based medical care for all the family, and we consistently achieve excellent results in the NHS quality and outcomes framework.

Both English and Welsh are spoken.

Our building is purpose-built and designed with full facilities for the disabled. There is a small patients' car park next to the surgery and a larger free public car park in the village (behind the church)


From Gabalfa Interchange and moving East, our practice area is bounded by the A48M, Cyncoed Road, Hollybush Road, Glyn Coed Road in Pentwyn, Ty Draw Road in Lisvane; it then extends North as far as the crossroads in Rudry. To the West, our boundary is defined by the Coryton Interchange and the A470.

Click here for a Google map showing the practice area

 

(Site updated 16/07/2020)
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