We welcome suggestions on how we can improve our services.

If you are unhappy with any aspect of our service, you may informally tell any senior member of staff.

If you wish to make a formal complaint, please write to our Practice Manager Wendy Griffiths. 

All formal complaints will be acknowledged, and responded to, in writing.

Comments or complaints about the GP Out of Hours service should be directed to:

Cardiff and Vale University Local Health Board HQ

University Hospital of Wales (UHW)

Heath Park, 

Cardiff  CF14 4XW