Llanishen Court Surgery is committed to being open and transparent. Under the Freedom of Information Act 2000, all public authorities must adopt a Publication Scheme approved by the Information Commissioner’s Office (ICO).

We have adopted the ICO Model Publication Scheme, which sets out the types of information we routinely make available to the public.

This page explains what information we publish and where you can find it.

Classes of Information We Publish

The Publication Scheme is organised into seven classes of information.
Where possible, we provide direct links to the relevant pages on our website.

1. Who we are and what we do

• About the practice
• Our team
• Practice boundary and registration
• Opening hours and contact details
• North Cardiff Cluster information: https://primarycareone.nhs.wales/cluster-area/cardiff-vale-uhb/cardiff-north/

2. What we spend and how we spend it

GP practices are funded through the NHS Wales General Medical Services (GMS) contract. Information about the GMS contract is available here:
https://primarycareone.nhs.wales/careers/careers-archive/primary-care-roles-in-wales/general-practice-in-wales/general-practice/gms-contract/

(We do not routinely publish detailed financial breakdowns. Some information may be withheld if it is commercially sensitive.)

3. What our priorities are and how we are doing

• Our priority is to provide safe, effective care for our patients.
• We work with the North Cardiff Cluster on service improvement and quality projects.
• Our most recent inspection report (Care Inspectorate Wales):
  https://www.hiw.org.uk/find-service

4. How we make decisions

Decisions about the running of the practice are made by the GP Partners and the Practice Manager. We hold regular practice meetings and participate in cluster and multidisciplinary meetings.

(We do not publish meeting minutes, as they may contain personal or confidential information.)

5. Our policies and procedures

• Practice policies
• Complaints procedure
• Privacy Notice

(Internal operational policies are available on request where appropriate.)

6. Lists and registers

All regulated healthcare professionals working at the practice are registered with their appropriate professional body.

•     Doctors: General Medical Council (GMC)
•     Nurses: Nursing & Midwifery Council (NMC)
•     Pharmacists: General Pharmaceutical Council (GPhC)

(We do not hold or publish any other public registers.)

7. The services we offer

NHS and non-NHS services we provide

Activity Data

We publish monthly activity data as part of the NHS Wales Access Standards, including information such as appointment volumes, telephone demand, digital contacts and prescription activity. Our latest activity reports can be found here.

How to Access Information

Most information is available free of charge on our website. If you need information in another format, please contact us and we will do our best to help.

Making a Freedom of Information Request

If the information you need is not included in our Publication Scheme, you can make an FOI request in writing to:

Practice Manager
Llanishen Court Surgery
Llanishen Court
Cardiff
CF14 5YU

Email: generaladmin.llanishen@wales.nhs.uk

We will respond within 20 working days, in line with the Freedom of Information Act.

Charges

Information published on our website is free of charge. If you request printed copies or large volumes of material, we may charge a reasonable fee to cover costs.