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You must wear a face covering when visiting the surgery to reduce infection risk to yourself and other people.

Thank you for bearing with us  - FAQ update September 2021

Flu Vaccine - Winter 2021-22 - update 27/9/21

We now have flu vaccine available for all age groups. Please book with the surgery now if you are aged 50 or over (or will be by next April) or if you are under 50 with an eligible long-term health condition, or if you are pregnant. Also ring us now for nasal flu vaccine if your child was aged 2 or 3 on 31/8/21 (older children will receive nasal flu vaccine through their school).

Please make sure you get the flu vaccine this winter - lockdown resulted in less flu last winter which means that immunity is likely to be down and we may therefore get a worse flu epidemic than usual. When the Covid-19 booster programme starts this will run separately from flu vaccines.

Covid-19 Vaccine - update 16/09/21

Everyone aged 16 and over is entitled to Covid vaccine now. 

If you have been missed, or your contact details are not up to date, please complete the Health Board's Leave Nobody Behind form or call the booking line on 02921 841234.

Children aged 12 and over plus those children with underlying health conditions or those living with someone who is immunosuppressed will also be invited in due course. There are also plans for over 50s to be invited for a booster dose. If you are in these groups please wait to be contacted by the Health Board.

Getting Help for your Condition

111 Wales

This web site has lots of useful medical information including guidance on which NHS service you need.

Common Ailments Scheme from your Pharmacy

Pharmacists in Wales can now provide treatment for many common ailments free of charge. More info - English - Cymraeg

Eye Health Examination Wales

Most opticians in Cardiff now offer free assessments for eye problems that need urgent attention.  Just ring your local optician. More information.

In-House Physio and Mental health Advice

Ask our reception to book you a phone appt. with our physio for all musculoskeletal problems or with our Mental Health Liaison Practitioner for any mental health problems.


Use the e-consult web service to send messages to the staff and doctors at this surgery. It is suitable for non-emergency problems that might be manageable without a face-to-face appointment, including administrative issues, queries about medications, requests for repeat sick notes and skin lesions (you can attach a photo to e-consults). It will save you from queuing on the phone and helps the doctors and nurses work more efficiently. E-consult is open during surgery hours. Click here for e-consult. NB. We are under great pressure currently, so we may take longer than is indicated in the graphic below.

contact your doctors online and get a response by the end of the next working day

General Health Information and Links are at the bottom of this page

Covid-19 new coronavirus

Surgery Services FAQ

See the Welsh Government site or UK government site for the latest national information.

Repeat Prescriptions

We are very keen to avoid paper based repeat prescription ordering currently, due to potential infection risk. Ideally order via My Health Online. The next best option is online via your pharmacy if they offer this service. As a last resort, we will take repeat prescription requests by phone or fax.

Please nominate a pharmacy to receive your prescription

Self-isolation: stay at home guidance for households with possible coronavirus


The most important symptoms of coronavirus (COVID-19) are recent onset of one or more of the following:

  • new continuous cough
  • high temperature
  • loss of or change to your normal sense of smell or taste (anosmia)

New March 2021

The Cardiff and Vale Test, Trace, Protect Service is now also advising that you should book a test if you start to experience any of the following symptoms: fatigue, myalgia (muscle ache or pain), a sore throat, a headache, sneezing, a runny nose, a loss of appetite, nausea, vomiting, or diarrhoea.

These are in addition to the three most common symptoms of Covid-19: a fever, a new continuous cough or a loss/change of taste and smell.

For most people, coronavirus (COVID-19) will be a mild illness. However, if you have any of the symptoms above you must self-isolate at home and arrange to have a test to see if you have COVID-19

Main Messages

If you  have symptoms of coronavirus illness (COVID-19), however mild, you must immediately self-isolate  at home and arrange to have a PCR swab test to see if you have COVID-19 (the lateral flow tests you read yourself are not very accurate, so must not be relied on if you have symptoms).

See the Welsh government web site for further information.

If you feel you cannot cope with your symptoms at home, or your condition gets worse, or your symptoms do not get better after 10 days, then use the NHS 111 Wales online coronavirus service. If you do not have internet access, call NHS 111 Wales. For a medical emergency dial 999.

The surgery - emergency status

12th March 2020 onwards. GP services are very limited, mainly for medically urgent problems and conducted remotely whenever possible to reduce infection risk.

Please read the NHS Wales 111 web site for self-help on managing common ailments. Most acute illnesses will get better by themselves with self-care. The GPs cannot treat Covid-19, as no medicines are proven to help it. Most patients will have mild symptoms. If you have severe Covid-19 symptoms and think you might need hospital admission, ring 111 (this will only apply to a small proportion of those with Covid-19). Patients seeking GP help for non-Covid-19 problems that are medically urgent should contact reception before attending the surgery. Requests for surgery appointments and home visits are likely to be screened via a phone call from a doctor or nurse, who will decide if a face-to-face consultation is needed and, if so, where it will be held. We are NOT able to deal with minor or self-limiting problems while the Covid-19 emergency continues.

Please bear with us during this difficult time! We have already had several clinicians from this practice self-isolating and unable to see patients.

Surgery emergency service FAQ

NHS Direct Wales Online Covid-19 Coronavirus Symptom Checker

Social Distancing

The Government are advising those who are at increased risk of severe illness from coronavirus (COVID-19) to be particularly stringent in following social distancing measures.
This group includes those who are:

  • aged 70 or older (regardless of medical conditions)
  • under 70 with an underlying health condition listed below (ie anyone instructed to get a flu jab as an adult each year on medical grounds):
  • chronic (long-term) respiratory diseases, such as asthma, chronic obstructive pulmonary disease (COPD), emphysema or bronchitis
  • chronic heart disease, such as heart failure
  • chronic kidney disease
  • chronic liver disease, such as hepatitis
  • chronic neurological conditions, such as Parkinson’s disease, motor neurone disease, multiple sclerosis (MS), a learning disability or cerebral palsy
  • problems with your spleen – for example, sickle cell disease or if you have had your spleen removed
  • a weakened immune system as the result of conditions such as HIV and AIDS, or medicines such as steroid tablets or chemotherapy
  • being seriously overweight (a body mass index (BMI) of 40 or above)
  • those who are pregnant

Travel Plans

If you are concerned about a forthcoming trip, see the Foreign And Commonwealth Office advice here. The doctors at the surgery cannot give personal travel advice in relation to the coronavirus and are not able to write letters or fill in forms for travel insurance claims where concern about Covid-19 or self-isolation are the reasons for cancellation.

About Us

We are a long-established NHS General Practice in the heart of Llanishen Village, North Cardiff.

The practice is run by four doctors in partnership. We also have several other regular doctors and three practice nurses, plus a healthcare assistant.  

Attached staff include phlebotomists, community nurses, midwife, health visitor and counsellors.

We aim to provide friendly, evidence-based medical care for all the family, and we consistently achieve excellent results in the NHS quality and outcomes framework.

Both English and Welsh are spoken.

Our building is purpose-built and designed with full facilities for the disabled. There is a small patients' car park next to the surgery and a larger free public car park in the village (behind the church)

From Gabalfa Interchange and moving East, our practice area is bounded by the A48M, Cyncoed Road, Hollybush Road, Glyn Coed Road in Pentwyn, Ty Draw Road in Lisvane; it then extends North as far as the crossroads in Rudry. To the West, our boundary is defined by the Coryton Interchange and the A470.

Click here for a Google map showing the practice area


(Site updated 11/01/2022)
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